The app was developed to support the Swachh Bharat Abhiyaan by improving access to hygienic and safe public toilet facilities across the country.

ToiletSeva promotes cleanliness, encourages accountability, and facilitates active public participation in improving sanitation infrastructure.

Yes, the app is entirely free for all users.

It is available for download on both the Google Play Store and the Apple App Store.

The app currently supports English, Hindi, and Marathi.

Yes, users can search for toilets, leave reviews, and report issues without registering. However, they will not be able to add new toilets or track the status of their reports.

By tapping the “Search” icon, confirming their location, and browsing options based on distance, amenities, or user ratings.

The “Get Current Location” feature can be found under the Settings menu.

Yes, filters are available based on toilet style to suit individual preferences.

Yes, filters are available based on toilet style to suit individual preferences.

Yes, each listing shows whether there is a usage fee or if the facility is free.

Toilets are listed from a variety of places including restaurants, malls, petrol stations, religious sites, and government or private facilities.

Amenities may include water supply, soap or sanitiser, CCTV surveillance, sanitary pad dispensers, lighting, baby-changing stations, and more.

Full-fledged toilets offer enclosed cubicles in addition to urinals. Urinal-only options are intended for quick access.

These are toilets designed to be accessible for users with physical disabilities.

Hygiene is ensured through user reviews, caretaker updates, and real-time rating systems.

This feature allows users to view ratings and reviews submitted by people within their contact network, offering more trusted insights.

This helps users assess the consistency of a toilet’s hygiene and maintenance over time.

Yes, reviews are monitored to prevent misuse and to maintain quality.

Yes, users can scan the QR code at a toilet location to instantly leave a review or report an issue without needing to download the app.

Information is continuously updated based on user inputs, partner updates, and routine verifications.

By searching for the toilet in the app, tapping “Reviews,” and submitting a rating with comments.

Yes, scanning the QR code at the location allows users to rate and review without the app.

Select the toilet within the app, tap “Report Issue,” write the concern, and submit it.

Users can report problems such as lack of water, broken locks, unclean conditions, poor lighting, or missing soap.

Issues are forwarded to the responsible facility managers or partners for resolution.

Yes, reporting is supported in English, Hindi, and Marathi.

Yes, users can view their report history under the “My Reported Issues” section in their profile.

Yes, users are encouraged to contribute by adding new toilets for the benefit of others.

Tap the “Add Toilet” icon, fill in details like location, features, timings, and number of facilities by gender, then submit.

Yes, provided permission is obtained from the property owner.

It is optional but helps with verification and follow-up.

These are locations where users can update incorrect or outdated information.

App-related concerns can be submitted via the “Report App Issue” option under Settings.

Try restarting the app, updating it, or reporting the issue through the app settings.

Location is only accessed while actively searching for nearby toilets.

Yes, profiles can be deleted via Settings > Delete Profile.

Yes, the app includes a “Share App” option in the main menu.

Yes, users are encouraged to rate the app on the Play Store or Apple App Store.

Yes, interested organisations may email contact@toiletseva.com to explore partnership opportunities.

Its community-driven structure, multilingual support, hygiene-focused features, transparency, and curated amenities set it apart.

Yes, all SevaPartners are certified and listed. Key partners include Pune Metro, Nagpur Metro, Mumbai Metro, Pune Municipal Corporation, PCMC, and Pune Zilla Parishad — with over 500 certified partners across India.

Toilets may include on-site caretakers, water, soap/sanitiser, CCTV, drinking water, odour control, emergency alarms, and more.

Absolutely. Filters allow users to search by accessibility, cost, style, amenities, services, and location.

Yes. AI-powered digital checklists and real-time image verification enable accurate, authentic, and scalable cleanliness monitoring.

Digital checklists with real-time image comparisons and proprietary validation processes ensure authenticity and prevent tampering.

From the dashboard, toilets can be sorted by preference — type, duration, distance, rating, and availability.

The review section highlights user-rated and most recommended toilets based on real feedback.

Yes, an interactive map displays nearby toilets with distance, directions, and user ratings.

CCTV cameras are typically installed outside the toilet area for safety and monitoring purposes.

Yes, several partner facilities include emergency alarms for enhanced safety.